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I can't view my mail in my aggregator

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Most problems in viewing Gmail messages with an aggregator can be traced to a few common causes. If you're experiencing problems, please check the points below. Also keep in mind that Gmail messages won't appear in your aggregator unless there are unread messages in your inbox.

  • Did you enter the feed information correctly?

    Make sure you entered https://mail.google.com/mail/feed/atom in the URL field. Also, verify that your Gmail address and password are spelled and formatted correctly.

  • Does your aggregator support Gmail?

    Your aggregator must support ATOM 0.3, SSL/https, and HTTP authentication in order to work with Gmail.

  • Have you tried reformatting the feed link?

    We've found that some aggregators work with Gmail if users change the feed URL to include their Gmail username and password. You may want to try using the following format for your link URL: https://username:password@mail.google.com/mail/feed/atom. Please be aware that this link format makes your password visible in your aggregator's subscription list.

If none of these steps resolve the problem, please contact your aggregator's support team for help diagnosing the issue.

updated 6/30/2009

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