Gmail Help

How do I disable Mail Fetcher?

You can disable Mail Fetcher by following these steps:

1. Sign in to Gmail.
2. Click Settings at the top of any page, and open the Accounts and Import tab.
3. Find the Check mail using POP3 section.
4. Click delete next to the account you wish to disable.

Mail Fetcher will stop retrieving new messages, but any mail that you previously received will remain in Gmail until you delete it.

Also, please note that previously fetched messages, especially if there were a large number, may still arrive even after you've disabled Mail Fetcher. If you continue to receive mail from your other account a few hours after disabling Mail Fetcher, your other account may be configured to automatically forward your mail. Please log into your other email account and check your automatic forwarding settings. If you're not sure how to turn off automatic forwarding, ask your other webmail provider for further assistance.

My fetched mail isn't delivered

Delivery of fetched messages may occur up to an hour after a successful fetch attempt. The View history window on your Accounts tab will display the last five attempts to fetch mail from your other email accounts, but it won't show the time when those messages reached Gmail. If you see a recent fetch attempt but can't yet see the messages that were retrieved, please check again in a few minutes.

If the account from which Gmail is fetching mail doesn't receive mail at frequent intervals, Gmail will check for new messages less often. You can always force Gmail to check for new messages by following the steps below:

1. Sign in to Gmail.
2. Click Settings at the top of any Gmail page, and open the Accounts and Import tab.
3. In the Check mail using POP3: section, click Check mail now.

If you're still having trouble fetching mail, please select your situation below:

I receive an error message.

I don't receive an error message, but Mail Fetcher isn't getting all of my mail.

Please keep in mind the following:

• If you use a mail client (Outlook or Apple Mail, e.g.) to access your other account via POP, the messages may no longer be available for Gmail to download, or vice versa. You can resolve this issue by disabling the mail client for the other account or talking to your other webmail provider. If you aren't sure whether a client is downloading mail from your other account, try changing your password for that account, and update your Mail Fetcher settings in Gmail.
• Messages you send from Gmail to the fetched account will only appear in Sent Mail.
• Since Gmail groups messages by conversation, the number of conversations listed in Gmail may be lower than the message count in your other account.

If you're still missing mail, we recommend contacting your other webmail provider since their server determines which messages Gmail can retrieve.

I can't locate my unread messages.

Try performing a search in Gmail using in:inbox is:unread.